Trained exclusively on your actual benefits plan — not generic insurance data — so every answer is clear, accurate, and grounded in the coverage your team really has.
Built by Orchard, exclusively for our clients.
Core is a secure, custom-trained AI assistant that gives employees and plan admins instant, personalized benefits answers 24/7.
You’re already investing in great benefits. Core simply makes it easier for employees to understand and make the most of them with.
Most of the time, the coverage exists and is generous. Still, employees aren’t using it — not because they don’t need the care — but because navigating benefits is confusing, time-consuming, and often buried behind carrier portals, PDFs, and HR bottlenecks.
Benefits that show up on spreadsheets but never make their way into real employee experiences. And when coverage goes unused, organizations lose the very value they’re investing in.
Employees and plan sponsors can search their benefits plan the same way they search for anything else on Google —quickly and naturally.
With access on desktop, mobile, and throughout the workday, Core gives people the clarity they need, exactly when they need it.
Whether someone is asking about their paramedical balance, vision allowance, or how to file a claim, Core provides instant answers.
Whether it’s about coverage, claims, eligibility, providers, or even a definition that isn’t clear, Core gives employees a natural, straightforward way to get the information they need.
The platform is trained exclusively on your company’s benefits—nothing generic, nothing assumed—so every response is grounded in the details that actually apply to your team.
Employees receive clear guidance they can trust, without sorting through PDFs, deciphering jargon, or waiting on HR for clarification. It’s support that feels intuitive, immediate, and genuinely helpful.
Your team gets clear, trusted answers whenever they need them—no tickets, no delays, no waiting for office hours.
Trained exclusively on your actual benefits plan — not generic insurance data — so every answer is clear, accurate, and grounded in the coverage your team really has.
As employees gain clarity and confidence in their coverage, they access care more proactively—and feel better supported by their employer.
Ghost benefits are coverage items that exist in your plan but go unused because employees don’t understand how they work or how to access them. When benefits aren’t used, companies lose value on the investment they’re already making — and employees miss out on care they’re entitled to.
Core handles everyday benefits questions instantly, like coverage amounts, eligibility, claims steps, referral requirements, and plan definitions. Anything that typically sends employees digging through PDFs or emailing HR can usually be answered in seconds.
Core is built with privacy and data security at the forefront, and it’s designed to be easy to launch. There’s no heavy IT lift required, and teams can start using it quickly without disrupting existing systems.
Learn how Core brings clarity and simplicity to your benefits plan.