And employee benefits aren’t what they used to be.
Across Canada, rising premiums haven’t translated into better employee experiences. In fact, confusion around coverage, access, and how to actually use benefits is one of the biggest reasons plans underperform.
Companies are paying more for benefits and getting less value from them when. Even well-designed plans fall apart in the same place when employees try to actually use them.
Questions pile up. HR becomes the middleman. Coverage details live across PDFs, portals, and inboxes. And the value companies pay for often never makes it into the day-to-day employee experience.
Core is Orchard’s AI-powered benefits assistant, built specifically for our clients and their plans. It gives employees instant, accurate answers about their benefits, 24/7. No portals to dig through. No waiting on HR. And no guessing what’s covered.
The result isn’t just faster answers — it’s benefits that finally get used.
Employees get clear, accurate answers about their benefits the moment they need them — no portals, no PDFs, no waiting on HR.
Core isn’t generic. It’s trained on each client’s specific coverage, so answers are relevant, reliable, and grounded in what’s actually included.
By automatically handling everyday benefits questions, Core reduces HR bottlenecks and helps teams use the benefits they’re paying for.
Over the past year, Orchard has expanded its partner network to better reflect how teams actually use benefits today. Each partner is selected to solve real gaps, from health and wellness to financial support and everyday perks, and to complement core coverage in a practical way.
The Orchard Plan Admin Portal puts control and clarity in your hands.
With categorized folders, intuitive search, and instant access to every key document from EAP and disability reports to RRSP data, taxable benefit summaries, and virtual healthcare updates — it’s your single source of truth for plan management.
Access essential documents, exclusive discounts, and direct carrier links — everything you need to manage your plan quickly and confidently.
Your Orchard Notion pages put every carrier resource — from forms to discounts — right at your fingertips for faster, easier plan management. From coverage documents to direct carrier links, it’s your one-stop spot for managing benefits without the busywork.
